City of Saskatoon Employee Family Assistance Program
Employee & Family Assistance Program Board of Directors (the “Board”) is
represented by Unions, Associations, Departments and Boards of the City of
Saskatoon. It has full authority and
responsibility over the governance, operation and evaluation of The City of
Saskatoon Employee & Family Assistance Program (the “Program”).
To enable support
to City employees and their families to address personal issues that may be
impacting work performance through proper governance and responsibility of the
The Board of Directors is responsible to ensure the operation
and evaluation of the Program continues to support the needs of the City’s
employees and their families in the most cost-effective process. The Board recognizes that treatment for
mental health and behaviour issues, when referred to appropriate professionals,
can foster an emotionally healthy work environment.
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EFAP CONTRACTED AGENCIES
City of Saskatoon Employees and their dependants can access counselling by calling the EFAP office, or by contacting the contracted counseling agencies directly. Employees will be required to provide the agency their name and the department they work for. Employee's are required to show Photo ID. Family members are also required to show their eligibility by presenting their Blue Cross Cards.
The following counselling agencies are contracted to provide services. The EFAP will be billed directly from the counselling agencies. The agency does not provided the EFAP the name of the client.
The following is some suggestions that may help you choose which Counsellor to see.
what a Counsellor can do for you.
understanding and supportive listener.
·Help you develop
your ability to cope with life's difficulties.
·Help you develop
some of your life-skills: more effective communication, better problem-solving,
better impulse-control, etc.
·Help you look at
your problems in different ways and with a different perspective.
·Help you gain
more insight into your behaviors, thoughts, and emotions.
·Work with you to
help you make changes in how you function and feel.
·Offer advice on
how to find services which s/he isn't able to provide.
what Counsellor cannot do.
feelings and painful events.
people in your life, and cannot tell you how to change them, either.
instantaneous change in you. Change requires hard work and dedication.
Call and ask the
Counsellors any questions you may have.
·Ask lots of
questions and take notes.
·You could ask
the Counsellor about his/her training, or about whatever else feels important
to you to know (for example, does s/he have experience working with people of
your ethnicity/sexual orientation, etc.).
essentially acting as an employer who is giving a job interview, and
you're going to determine whether you want to hire this therapist as a
consultant. Keep this idea in mind during each call.
·Ask the therapist
about how s/he handles conflict: therapists who are able to repair the rupture
in the relationship when there is conflict tend to have a better outcome than
their conflict-avoidance colleagues.
·Pay attention to
how you feel when you talk with the therapist. If it doesn't feel like a good
fit for you, don't make an appointment with that person even if you can't give
a logical explanation about why you don't feel good about that person. Trust
can choose to see another Counsellor if you don?t think this is the right
your Counsellor is someone you have hired.
to bear in mind that some problems will take longer to resolve than others, so
treatment duration can vary considerably. But if you notice absolutely no
change in your problem after the first couple of months, hire a different
If you are unsure of who to choose , please call the EFAP office at 306-975-3327 and we would be happy to assist you.